https://jobs.co.uk/job/customer-service-representative-maximus--4887e757-4d36-4d41-981a-770834cd7f23 RSS feed for Customer Service Representative at Maximus. en-gb Mon, 17 Aug 2026 02:50:20 GMT https://jobs.co.uk/job/customer-service-representative-maximus--4887e757-4d36-4d41-981a-770834cd7f23 https://jobs.co.uk/job/customer-service-representative-maximus--4887e757-4d36-4d41-981a-770834cd7f23 Sat, 15 Aug 2026 11:52:19 GMT Location: Stirling | Salary: 26228.00-26228.00 Annual | Type: Permanent | Essential Duties and Responsibilities Job Summary Fully manage each day''s appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres (AC) teams, Team Leaders and Health Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be face to face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with Maximus vision and values Prepare and maintain rooms and equipment to ensure they are ready for the Health Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interp... Permanent