Customer Service Representative

Customer Service Representative (Hybrid)Crawley, West SussexSalary: Up to £28,500Are you an organised, customer-focused professional who enjoys building strong relationships and keeping operations running smoothly? We''re recruiting for a Customer Service Representative to join a well-established international business with a collaborative and supportive culture.The OpportunityAs the primary point of contact for a portfolio of customers, you''ll manage the full order lifecycle, ensuring excellent service and efficient delivery. You''ll work closely with customers, suppliers, sales teams and internal stakeholders to resolve enquiries, process orders and coordinate logistics. This is a varied role offering exposure to customer service, supply chain operations, order management and commercial processes. Key ResponsibilitiesManage customer relationships and provide a high level of serviceProcess and amend customer ordersHandle customer enquiries and resolve issues efficientlyCoordinate deliveries and shipment documentationRaise and manage supplier purchase ordersVerify supplier invoices and generate customer invoicesMaintain accurate data across business systemsLiaise with sales and operational teams to ensure smooth order fulfilmentSupport wider customer service activities during peak periods and team absences About YouPrevious experience in a customer service role within distribution, logistics, manufacturing, supply chain or a similar environmentStrong communication and ..... full job details .....