Customer Service Representative

What''s in it for you?Opportunity to join a collaborative and supportive team environmentVaried role combining customer service and sales administrationDevelop your skills across CRM systems, sales processes, and customer engagementMust have''sProven experience in a customer service or similar roleStrong communication and interpersonal skillsProficiency in CRM systems and Microsoft Office, particularly ExcelExcellent organisation and attention to detailAbility to manage time effectively and prioritize workloadA proactive and problem-solving mindsetAbility to work both independently and as part of a teamNice to have''sPrevious experience supporting a sales team or working in a sales environmentExperience processing orders or handling quotesSo, what will you be doing?Maintaining and updating customer sales records within the CRM systemFollowing up on outstanding quotes and supporting timely responses to enquiriesProcessing customer orders and assisting with sales administration tasksManaging inbound customer queries via phone, email, and chatProviding a high level of customer service and resolving issues efficientlyWorking closely with the sales team to ensure data accuracy and consistencyKeeping tasks organised with a strong focus on accuracy and detailHelpful extrasComfortable working in a fast-paced, office-based environmentConfident liaising with internal teams and external customersInterested? Send your CV to Tatiana at i2i Recruitment today! Our mission of ''Making ..... full job details .....