https://jobs.co.uk/job/customer-service-representative-gi-group--bf22abd4-63c2-4bd9-b9c6-a46c06eafca0 RSS feed for Customer Service Representative at Gi Group. en-gb Thu, 04 Jun 2026 23:34:33 GMT https://jobs.co.uk/job/customer-service-representative-gi-group--bf22abd4-63c2-4bd9-b9c6-a46c06eafca0 https://jobs.co.uk/job/customer-service-representative-gi-group--bf22abd4-63c2-4bd9-b9c6-a46c06eafca0 Tue, 02 Jun 2026 23:00:00 GMT Location: Northampton | Salary: £13.50/hour | Type: Temporary | Customer Service Representative Location: Northampton, NN3 Salary: -13.50 per hour Start Date: ASAP Working hours: Full time (Apply online only) NOTE: This is a temp 3-month contract The Role: To exceed Customer''s expectations. Through providing exceptional customer services when receiving and processing of customer orders, dealing with any queries, orders and shipments. Key Responsibilities: Liaising with production to ensure order fulfilment Liaising with Customers Answers customer support messages via telephone or email promptly to enhance the customer service experience Patiently listens attentively to customer and connects them with the appropriate department to address their needs Maintain accurate records of customer complaints on the relevant software system Ensure that the customer account information is processed accurately and efficiently. The data collected will be used to provide reports to measure customer satisfaction Data confidentiality is critical to our business, the role holder should maintain strict standards to protect confidential information Works with management to maintain best practices for efficient communication wi... Temporary