Customer Service Representative

Customer Service ExecutiveDoncaster Full time Office based£26,000 - £28,000Elevation Recruitment Group are seeking a proactive and customer-focused Customer Service Executive to join our client''s team. This role is responsible for delivering excellent customer service by handling enquiries, resolving issues, processing orders, and ensuring a positive customer experience at every stage of the customer journey.Interviews are being held WC 8 June - don''t hesitate in applying.Key Responsibilities as a Customer Service Executive Respond to customer enquiries via phone, email, and other communication channels in a professional and timely manner.Provide accurate information regarding products, services, orders, and company procedures.Manage customer orders, returns, exchanges, and account queries.Resolve customer complaints efficiently, escalating issues where necessary while maintaining ownership of the customer experience.Maintain accurate customer records and update CRM systems.Liaise with internal departments including Sales, Finance, Logistics, and Technical teams to ensure smooth service delivery.Monitor customer issues, identify trends, and contribute to continuous improvement initiatives.Support departmental administration and maintain high standards of accuracy and professionalism.About the requirements as a Customer Service ExecutivePrevious experience in customer service, internal sales support, or a similar customer-facing role.Excellent communication and ..... full job details .....