Customer Service Representative - Dublin

CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN DUBLIN Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.We''re looking for a Customer Service Specialist who is passionate about helping people, solving problems, and delivering exceptional support to work with a global client.Here is all you need to know Start Date: Various 2025Salary: 16.00 per hour /33280 per annum with potential to earn up to 40436 with a performance related bonus. 500 JOINING BONUS PAYABLE WITHIN THE FIRST 3 MONTHSJob Type: Permanent Working Hours: 40 hours per week (including training)Training: 2 weeks onsite in Dublin.Joining the team: Please note that this role is fully office based in Dublin.What will the shifts look like? Hours:Monday to Sunday, 08:00 AM - 19:00 PMResponsibilities Assist our community and help resolve inquiries empathetically, accurately and on timeBecome and remain knowledgeable about client products and community standardsMake well balanced decisions and personally driven to be an effective advocate for our communityInvestigate and resolve issues that are reported on such as requests for account support and reports of potentially abusive contentRespond to user inquiries with high quality, speed, empathy and accuracyUse market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of usersGather, analyze and utilize ..... full job details .....