https://jobs.co.uk/job/customer-service-representative-contechs-consulting--0081d5f7-e004-4ed8-8245-2d10186fe892 RSS feed for Customer Service Representative at Contechs Consulting. en-gb Wed, 10 Jun 2026 10:35:38 GMT https://jobs.co.uk/job/customer-service-representative-contechs-consulting--0081d5f7-e004-4ed8-8245-2d10186fe892 https://jobs.co.uk/job/customer-service-representative-contechs-consulting--0081d5f7-e004-4ed8-8245-2d10186fe892 Tue, 02 Jun 2026 23:00:00 GMT Location: Manchester | Salary: £13.54/hour | Type: Contract | 6 Month Contract £13.54 - PAYE Overview We are seeking a dedicated Customer Service Representative to join our dynamic team. This role involves engaging with customers to provide exceptional support, resolve queries efficiently, and promote our products and services. The ideal candidate will possess excellent communication skills, a friendly demeanour, and the ability to handle multiple tasks with professionalism. Duties Respond promptly and courteously to customer enquiries via phone, email, or live chat channels. Maintain accurate records of customer interactions through data entry systems. Assist customers with product information, order processing, and issue resolution. Upsell relevant products or services during customer interactions to enhance sales opportunities. Analyse customer feedback and queries to identify common issues and suggest improvements. Collaborate with team members to ensure consistent service quality and share best practices. Follow company protocols for complaint handling and escalation procedures. Support the onboarding of new customers by providing clear guidance and assistance. Skills Strong phone etiquette coupled with ex... Contract