Customer Service & Relationship Supervisor

Company description:

Khne + Nagel (AG and Co.) KG

Job description:

In this position you will support and direct team members in meeting QuickSTAT customer needs daily and encourage good customer service practices.

• Direct the daily operations of the CS agent team, and in the absence of the team manager, the CRM daily operations also (as needed).
• Act as the second escalation ..... full job details .....