https://jobs.co.uk/job/customer-service-reed--5a2b7540-2ba0-49e1-b78c-3bace0131189 RSS feed for Customer Service at Reed. en-gb Thu, 16 Jul 2026 19:26:45 GMT https://jobs.co.uk/job/customer-service-reed--5a2b7540-2ba0-49e1-b78c-3bace0131189 https://jobs.co.uk/job/customer-service-reed--5a2b7540-2ba0-49e1-b78c-3bace0131189 Thu, 16 Jul 2026 11:52:58 GMT Location: Denbigh | Salary: 12.71-12.71 Hourly | Type: Temporary | Customer Service Advisor (Temp to Perm) Location: Near A55 Junction 26 (Chester / Wrexham accessible) Full time Salary: £24,785 Contract: Temporary to Permanent Benefits: Modern office, onsite parking, collaberative team environment The RoleWe are recruiting for a Customer Service Advisor to join a busy and supportive head office team.You''ll act as the first point of contact for customers, providing advice, resolving queries, and ensuring a high-quality customer experience across multiple channels.You''ll handle queries via:Phone (inbound and outbound)EmailLive chatPost Key ResponsibilitiesDeliver excellent customer service across all communication channelsTake ownership of customer queries from start to resolutionProvide advice and guidance based on customer needsReschedule services and manage customer accountsIdentify and upsell additional services where appropriateHandle complaints professionally and efficientlyOnboard new customers and arrange initial servicesMaintain accurate and detailed customer recordsWork towards individual and team KPIsEnsure compliance with company policies and GDPR What We''re Looking ForPrevious customer service experienceStrong communication and prob... Temporary