Customer Service Receptionist

Customer Service Receptionist
Salary: £27,000 plus £1,000 yearly bonus
Hours: Monday to Friday, 9.00 am – 5:30 pm
Location: Slough (Beautiful office setting with free on-site parking)

Are you a warm, people-focused professional who loves creating a welcoming environment? Do you thrive in a varied role where no two days are the same? If so, this Receptionist role in a stunning Slough-based office could be the perfect opportunity for you!

About the Role: As a Customer Service Executive/Receptionist, you’ll be the first point of contact for visitors and clients, ensuring a professional and friendly front-of-house experience. This role is ideal for someone who enjoys building relationships, has great attention to detail, and thrives in a busy environment.

Key Responsibilities:

- Managing the reception area, providing a warm and professional welcome to all visitors.
- Handling day-to-day front-of-house duties and customer liaison.
- Answering the switchboard and logging information into the database.
- Operating office equipment, including phones, computers, and photocopiers.
- Ordering office supplies and maintaining stock levels.
- Communicating effectively with clients, suppliers, and colleagues.
- Preparing meeting and conference rooms and managing diaries.
- Responding to queries via phone and email in a professional manner.
- Assisting with maintenance coordination and Health & Safety procedures.
- Keeping the reception and common areas clean, tidy, and well-presented.  Performing regular building walk arounds and checks.
- Getting involved in marketing and event coordination as needed.

About You: We’re looking for an organised and proactive individual with the following qualities:

- A positive, people-orientated attitude with excellent customer service skills.
- A proactive and hands-on approach to tasks and problem-solving.
- Previous experience in a customer-focused role (hospitality, retail, or office-based reception).
- Strong communication skills, both verbal and written.
- The ability to multitask and take ownership of responsibilities.

Why Join?

- Work in a stunning office environment with free on-site parking.
- Be part of a friendly and supportive team.
- Enjoy a varied role where you can take ownership and make a real impact.
- Gain valuable experience in office administration, events, and client services.

What You Need to Do Now:

If this sounds like the perfect opportunity for you, apply today! If it’s not quite right but you know someone who fits the bill, remember our refer-a-friend scheme – you could earn a £100 voucher!

Please note: To qualify for the voucher, the recommended candidate must successfully complete their probationary period with their new employer.

If you''re interested in this role, please submit your CV. Due to the high volume of applications, if we do not contact you within 48 hours, please assume your application has been unsuccessful.

For the purpose of the Conduct Regulations, when advertising permanent vacancies, we act as an Employment Agency; for temporary/contract vacancies, we act as an Employment Business.

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Keywords for this role may include: Receptionist, Front of House, FOH, Customer Service, Client Services, Office Administrator, Office Assistant, Customer Support, Office Coordinator, Slough Jobs, Administrative Support