https://jobs.co.uk/job/customer-service-plum-personnel--f5a31c8a-1742-4441-9746-66ad0a65fc5a RSS feed for Customer Service at Plum Personnel. en-gb Fri, 12 Jun 2026 16:21:44 GMT https://jobs.co.uk/job/customer-service-plum-personnel--f5a31c8a-1742-4441-9746-66ad0a65fc5a https://jobs.co.uk/job/customer-service-plum-personnel--f5a31c8a-1742-4441-9746-66ad0a65fc5a Fri, 12 Jun 2026 11:52:32 GMT Location: City | Salary: 28000.00-28000.00 Annual | Type: Permanent | Customer Service Specialist (Import/Export) Birmingham City Centre £30,000 Hours: 7.00am 3.30pm Are you passionate about delivering exceptional customer experiences on a global scale? We re looking for a proactive, solutions-driven Customer Experience Specialist to join a team and support customers across the Middle East and African region. This is a fast-paced role and you will take responsibility for the customer from point of order to delivery. From managing complex international shipments and export compliance to building strong customer relationships. Working in this role, you will be Delivering a first-class customer experience across all communication channels Managing and monitoring customer orders, pricing, quotations, and fulfilment Coordinating high-volume international logistics and export documentation Building strong relationships with customers and international colleagues Identifying opportunities to support sales growth and cross-selling initiatives What We re Looking For Strong customer service and order management experience Knowledge of international import/export processes and logistics Excellent communication and relationship-building skills A proactive min... Permanent