https://jobs.co.uk/job/customer-service-planner-morgan-sindall-property-services--97a7ab53-25fa-4a9e-95a4-aa8463e5878f RSS feed for Customer Service Planner at Morgan Sindall Property Services. en-gb Thu, 08 Oct 2026 18:19:08 GMT https://jobs.co.uk/job/customer-service-planner-morgan-sindall-property-services--97a7ab53-25fa-4a9e-95a4-aa8463e5878f https://jobs.co.uk/job/customer-service-planner-morgan-sindall-property-services--97a7ab53-25fa-4a9e-95a4-aa8463e5878f Thu, 08 Oct 2026 11:56:57 GMT Location: St. Albans | Salary: 30784.00-30784.00 Annual | Type: Permanent | Customer Service Planner St Albans £30,784 per annum + excellent benefits Permanent, Full Time (40 hours per week) We are looking to recruit a Customer Service Planner to join our team in St Albans, playing a vital role in ensuring repairs and maintenance appointments are scheduled efficiently and delivered in line with contractual service levels. About the Role Joining our team, you''ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you''ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Social Housing and Repair and Maintenance background. Competent in communicating with dire... Permanent