Customer Service - Parts and Administration Team Leader

We have an exciting opportunity for a Customer Service Parts and Administration Team Leader based in Biggleswade for one of our clients on a Full time permanent basis. Summary of the Customer Service Parts and Administration Team Leader role Salary: Up to £33,000Location: Biggleswade Type of Contract: Permanent Hours: 40 hour working week Responsibilities of the Customer Service Parts and Administration Team Leader Taking calls from customers, liaising with service engineers, all members of the MCC sales and Customer Service teamRaising and processing warranty and sales orders, purchase orders and tooling requestsManage multiple inboxes efficientlyPromoting teamwork and actively contributing to daily operationsReview resource levelsOngoing review of processes with a focus on continuous improvementTaking ownership of escalated issuesDay to day supporting management of the parts/service teams Requirements for a successful Customer Service Parts and Administration Team Leader Previous experience within the construction plant or transport industry is advantageousStrong communication skills at all levelsStrong customer service ethicA collaborative team player About Allstaff RecruitmentWe re an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors. Check out our jobs page for our latest vacancies in your area and follow ..... full job details .....