https://jobs.co.uk/job/customer-service-operator-health-hero--50ffbe09-d611-43e6-9d04-120b9e97a576 RSS feed for Customer Service Operator at Health Hero. en-gb Sat, 13 Jun 2026 16:09:20 GMT https://jobs.co.uk/job/customer-service-operator-health-hero--50ffbe09-d611-43e6-9d04-120b9e97a576 https://jobs.co.uk/job/customer-service-operator-health-hero--50ffbe09-d611-43e6-9d04-120b9e97a576 Sat, 13 Jun 2026 11:51:50 GMT Location: Bracknell | Salary: 10000-500000 Annual | Type: Permanent | HealthHero is a digital-first, end-to-end healthcare provider. We connect smart digital tools with gold-standard clinical expertise to enhance people''s whole health and optimise healthcare efficiency.We are currently recruiting a Customer Service Operator to join our existing team to help deliver support to patients, GPs and other Healthcare professionals across the UK and Ireland. No previous healthcare experience is required as we provide full training.We are a 24/7 service and we have an opportunity for a day shift role - Monday, Wednesday, Thursday, Friday and Saturday: 09:00-17:00; (Tuesday and Sunday will be your days off).RequirementsAbout the RoleAct as the first point of contact for incoming calls, dealing with queries effectively.Manage patient requests, including booking appointments and communicating with GPs and other healthcare professionals.Perform administrative tasks such as processing prescriptions, referral letters, and other healthcare documentation.Accurate recording and storage of information in line with company policies.About YouExcellent customer service skills and strong attention to detail.Strong verbal and written communication skills.Prior experience i... Permanent