Customer Service Operator

Join an award-winning independent publisher as a Customer Service Operator.This hands-on role offers the opportunity to work across everything from order processing and customer support to sales administration, helping ensure the smooth day-to-day running of a busy and creative publishing business.Customer Service OperatorTunbridge Wells, TN2Full Time, Permanent (Part time considered)Competitive salary and benefitsPlease note: you must be authorised to work in the UK Our client is the largest specialist art and craft book publisher in the world. They are an award-winning, independent, friendly company, publishing an exciting range of titles on subjects ranging from patchwork to pottery and from watercolour to weaving. They supply books to a wide range of customers, from wholesalers to mail-order consumers.About the RoleAn opportunity has arisen for a dynamic Customer Services operator to join their team.The successful applicant will be a confident communicator with good attention to detail and a proactive attitude who is able to adapt and work in a varied and fast paced environment.This position will involve general customer service duties from processing orders to assisting sales reps.ResponsibilitiesReporting to the Customer Services Manager, you will be responsible for a wide range of administrative tasks including:Processing orders and raising invoices on our commercial systemEnsuring efficient dispatch of ordersAnswering phone and email queriesProcessing sales ..... full job details .....