https://jobs.co.uk/job/customer-service-operator-escape--7bb1ef4a-22fe-436a-9517-fb70d2836c1a RSS feed for Customer Service Operator at Escape. en-gb Wed, 22 Jul 2026 03:16:21 GMT https://jobs.co.uk/job/customer-service-operator-escape--7bb1ef4a-22fe-436a-9517-fb70d2836c1a https://jobs.co.uk/job/customer-service-operator-escape--7bb1ef4a-22fe-436a-9517-fb70d2836c1a Sun, 19 Jul 2026 23:00:00 GMT Location: Livingston | Salary: £28000/annum | Type: Permanent | Customer Service Operator Livingston | -28,000 | Monday to Friday | Permanent The Company Our client is a well-established business providing planned and reactive maintenance services across the UK. They support a wide range of commercial customers, delivering high levels of service through strong customer relationships and efficient operational support. Due to continued growth, they are looking to recruit a Customer Service Operator to join their Operations team in Livingston. The Role This role is ideal for someone who enjoys building relationships, coordinating work and delivering excellent customer service. You will be responsible for managing key customer accounts, ensuring planned maintenance activities are scheduled, monitored and completed in line with agreed service levels. You''ll work closely with clients, engineers and subcontractors to make sure work progresses smoothly while providing regular updates throughout. This is a busy coordination role where organisation, communication and attention to detail are essential. Key Responsibilities Manage the day-to-day delivery of one or two customer accounts. Coordinate planned maintenance visits and raise ... Permanent