Customer Service Operator

At GiGroup we are looking for a versatile yet reliable candidate who has great customer service skills and a willing attitude to work as a customer service operator at one of our busy sites.

Transport is a must due to the location and due to the Humber Bridge operating 24/7 the role may require shift work.

The role involves;

- Providing a prompt, courteous and efficient service to all customers by correctly
classifying vehicles and collecting tolls.
- Ensuring that all cash handling standard operating procedures are adhered to
- Resolve issues and respond to customer queries, with assistance of Supervisor
where necessary.
- To act as an ambassador of the Bridge at all times and provide outstanding
customer services.
- Ensure safety & security of all staff, customers and general public on the toll plaza.

Essential skills the candidate must have are;
- Proven experience in a customer facing role,
- Proven cash handling experience,
- Knowledge of the Humber bridge bye-laws

Shift Patterns;

- 6AM - 6PM
- 6PM - 6AM
- 6AM - 2PM
- 2PM - 10PM
- 10PM - 6AM
- 9AM - 3PM
- 8AM - 4PM

Your shifts may vary every week so please be mindful of flexibility.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.