https://jobs.co.uk/job/customer-service-operative-bridge-recruitment-uk-ltd--17ca1a7c-ffde-4a80-938f-537f06ed521f RSS feed for Customer Service Operative at Bridge Recruitment UK Ltd. en-gb Wed, 13 May 2026 21:34:52 GMT https://jobs.co.uk/job/customer-service-operative-bridge-recruitment-uk-ltd--17ca1a7c-ffde-4a80-938f-537f06ed521f https://jobs.co.uk/job/customer-service-operative-bridge-recruitment-uk-ltd--17ca1a7c-ffde-4a80-938f-537f06ed521f Tue, 12 May 2026 23:00:00 GMT Location: Sutton | Salary: £27976/annum | Type: Permanent | Customer Service Operative Location: Cheam Salary: GBP27,976 per year. Hours: Alternate shifts are 8am - 5pm, then 9am - 6pm. 1 Saturday per month. Job type: Full-time, permanent. (5-month probation) Bridge Recruitment is helping one of our established clients recruit for an experienced Customer Service Operative to join their ever-expanding team. Responsibilities of the Customer Service Operative: - Achieve exceptional standards of customer service and always deliver The Perfect Repair - Answer calls (from customers, engineers and clients) and facilitate appointments, in line with contract conditions - Plan engineers work - Carry out engineer diary management - Book service appointments - Approve engineers'' timesheets - Monitor and action escalation reports - Support the gas department with administration tasks Requirements of the Customer Service Operative: - Must be able to work in a busy and high-pressured environment - Must be able to handle challenging calls and remain calm under pressure - Excellent communication skills at all levels (both written and verbal) - Previous experience in a customer service/call centre role preferred - Gas/Home maintenance ex... Permanent