https://jobs.co.uk/job/customer-service-operations-supervisor-cmd-recruitment--b5fe9f17-b145-4397-8c46-f2c4783884d6 RSS feed for Customer Service Operations Supervisor at CMD Recruitment. en-gb Thu, 01 Oct 2026 23:39:32 GMT https://jobs.co.uk/job/customer-service-operations-supervisor-cmd-recruitment--b5fe9f17-b145-4397-8c46-f2c4783884d6 https://jobs.co.uk/job/customer-service-operations-supervisor-cmd-recruitment--b5fe9f17-b145-4397-8c46-f2c4783884d6 Wed, 30 Sep 2026 23:00:00 GMT Location: Chippenham | Salary: £28000 - £32000/annum benefits | Type: Permanent | Customer Service Operations Supervisor Up to -32,000 per annum + benefits Chippenham, Wiltshire Permanent Are you an experienced team leader or supervisor with a background in customer service operations? Do you thrive in a fast-paced environment where organisation, performance and people management are key? We are looking for a Customer Service Operations Supervisor to lead a busy customer service operation, ensuring teams deliver an efficient, accurate and high-quality service while meeting key performance targets. This is a hands-on leadership role where you''ll take ownership of day-to-day operations, motivate and develop your team, and drive improvements across service delivery, productivity and quality. Key Responsibilities: Lead and motivate a team, ensuring workloads are effectively managed, and operational targets are achieved Monitor performance against KPIs, SLAs and quality standards, taking action where improvements are needed Coach, mentor and develop team members, supporting training, performance and progression Oversee resource planning, staffing levels, attendance and workload allocation Identify opportunities to improve processes, increase efficiency... Permanent