https://jobs.co.uk/job/customer-service-officer-weekend-day-shifts-your-place--6bdbdeaa-6fe8-48c0-a94c-7f3a2cd0aa8e RSS feed for Customer Service Officer (Weekend - Day Shifts) at Your Place. en-gb Thu, 28 May 2026 17:19:32 GMT https://jobs.co.uk/job/customer-service-officer-weekend-day-shifts-your-place--6bdbdeaa-6fe8-48c0-a94c-7f3a2cd0aa8e https://jobs.co.uk/job/customer-service-officer-weekend-day-shifts-your-place--6bdbdeaa-6fe8-48c0-a94c-7f3a2cd0aa8e Thu, 28 May 2026 11:51:23 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | About the role: This role plays a key part in delivering a high-quality, front-facing customer service to residents, visitors, and partners during daytime operational hours. As the first point of contact, the postholder will provide a professional, welcoming, and efficient service at reception, responding to queries, supporting residents, and coordinating with internal teams to ensure a smooth and positive customer experience. The role is primarily weekend-based (Saturday and Sunday), with flexibility required to cover weekday shifts during periods of annual leave, sickness, or increased operational demand. WORKING PATTERN Primary working days: Saturday and Sunday Shift times: 8:00am 8:00pm Flexibility required to cover weekday shifts where needed Occasional attendance at training or meetings during weekdays RESPONSIBILITIES and ACCOUNTABILITIES Provide a professional, friendly, and welcoming reception service at all times Act as the first point of contact for residents, visitors, and stakeholders Manage a high volume of face-to-face, phone, and email enquiries Ensure all visitors are appropriately greeted, managed, and directed Respond to resident queries promptly and effecti... Permanent