https://jobs.co.uk/job/customer-service-officer-reed--c95044c2-bf0f-4359-864b-76d91c6fef9c RSS feed for Customer Service Officer at Reed. en-gb Wed, 01 Jul 2026 23:00:03 GMT https://jobs.co.uk/job/customer-service-officer-reed--c95044c2-bf0f-4359-864b-76d91c6fef9c https://jobs.co.uk/job/customer-service-officer-reed--c95044c2-bf0f-4359-864b-76d91c6fef9c Wed, 01 Jul 2026 11:52:42 GMT Location: Heywood | Salary: 27000.00-27000.00 Annual | Type: Permanent | Role - Part Time - Customer Service OfficerLocation - HeywoodSalary - £15,135 with 10% bonus (excellent benefits)Type - Permanent Hours - 20 hours per week, Monday to Friday 9.30am to 2.00pmReed are currently working with a global market leading healthcare company who are looking to recruit a Part Time Customer Service Officer to join their team on a permanent basis.This is a fantastic opportunity for an organised customer centric individual to join a brilliant organisation and make a difference. Duties and ResponsibilitiesOrder Processing:Accurately input and manage customer orders using internal systems.Monitor order progress and proactively resolve any issues or delays.Process a range of customer requests accurately inputting data, pricing, and delivery details, predominantly using SAP, CRM (Salesforce), Amazon platform along with Microsoft and other in-house software packages and systemsCustomer Service:Provide professional and friendly support to customers via phone, email, and other channels.Handle enquiries, complaints, and feedback with empathy and efficiency.Maintain a high level of customer satisfaction through timely and effective communication.Internal Coordination:Liai... Permanent