https://jobs.co.uk/job/customer-service-officer-call-centre-reed--15c76569-920e-48ce-b6ea-a5036cb79cb5 RSS feed for Customer Service Officer (Call Centre) at Reed. en-gb Mon, 17 Aug 2026 16:07:14 GMT https://jobs.co.uk/job/customer-service-officer-call-centre-reed--15c76569-920e-48ce-b6ea-a5036cb79cb5 https://jobs.co.uk/job/customer-service-officer-call-centre-reed--15c76569-920e-48ce-b6ea-a5036cb79cb5 Mon, 17 Aug 2026 11:51:21 GMT Location: London | Salary: 18.07-18.07 Hourly | Type: Temporary | Customer Service Advisor (Contact Centre)Wembley, London (Local Authority)Temporary Ongoing Contract Immediate Start AvailablePay Rate:£18.07 per hour PAYE£23.80 per hour UmbrellaLocation: Initially office-based at the Civic Centre, Wembley Park for training. Following successful completion of training, a hybrid working pattern will apply with 3 office days per week (Tuesday, Wednesday and Thursday) and 2 days working from home.About the RoleWe are recruiting on behalf of a busy Local Authority Contact Centre in Wembley for a number of temporary ongoing vacancies. These positions offer an immediate start and the opportunity for long-term extensions for candidates who perform well.This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and enjoy helping members of the public.Key ResponsibilitiesResponding to customer enquiries via telephone in a professional, helpful and customer-focused manner.Handling calls across multiple service areas including: SwitchboardHousing RepairsDomestic AbuseHousing NeedsOther council service queues as requiredUpdating and maintaining accurate records across numerous internal IT systems.Pro... Temporary