https://jobs.co.uk/job/customer-service-officer-building-recruitment-company--8f35d808-417a-417e-b9d6-07738ec92d2d RSS feed for Customer Service Officer at Building Recruitment Company. en-gb Tue, 08 Sep 2026 23:59:46 GMT https://jobs.co.uk/job/customer-service-officer-building-recruitment-company--8f35d808-417a-417e-b9d6-07738ec92d2d https://jobs.co.uk/job/customer-service-officer-building-recruitment-company--8f35d808-417a-417e-b9d6-07738ec92d2d Mon, 07 Sep 2026 11:51:27 GMT Location: Newport | Salary: 10000-500000 Hourly | Type: Permanent | Job Title: Admin and Customer Service Officer Location: Newport Salary: £13.45 per hour + holiday pay Contract: Temporary, 4-6 weeks Hours: Full-time, Monday-Friday BRC are currently recruiting for an Admin and Customer Service Officer to join a busy Housing Association in Newport, supporting their Gas Scheduling Team. This is a great opportunity for someone with strong administration, customer service or scheduling experience who is confident working in a busy environment and managing a high volume of appointments and enquiries. The Role Scheduling and coordinating gas servicing and maintenance appointments. Liaising with tenants to arrange and confirm appointments. Handling incoming calls, emails and customer enquiries. Updating internal systems and maintaining accurate records. Liaising with engineers, contractors and internal teams to ensure appointments run smoothly. Rescheduling appointments and dealing with cancellations or no access. Following up on missed or unsuccessful appointments. Providing general administrative support to the Gas Scheduling Team. Ensuring customers receive a professional and helpful service at all times. About You Previous administration, custo... Permanent