Customer service

Customer service / Administrator

We are a Power steering specialist based in Bristol and we are looking to add to our growing team.

About the Role:
We are looking for a motivated and hardworking Phone Sales Representative to join our growing team. In this role, you''ll be the first point of contact with potential customers, making outbound calls, answering enquiries and closing sales. You''ll play a key role in driving revenue and building lasting customer relationships. The role involves administrative duties as well as answering the telephone, welcoming and engaging with customers. Normal working days are Monday-Friday, working hours would be 8.30 - 5.30 daily.

Key Responsibilities:

• Make outbound calls to prospective clients and follow up on leads
• Clearly communicate product/service benefits to customers
• Build rapport and develop strong customer relationships
• Keep records of calls and sales and enter information accurately into our systems
• Meet or exceed weekly/monthly sales targets
• Work closely with the team to improve sales strategies and processes

What We''re Looking For:

• A strong work ethic and a results-driven mindset
• Excellent verbal communication and interpersonal skills
• Highly organised with great attention to detail
• Comfortable working in a fast-paced environment
• Previous office or sales experience is preferred

What We Offer:

• Supportive and collaborative team environment
• Training and ongoing support to help you succeed
• Performance-based incentives
• On site parking

You would be working with a team made up of 12 people, three of them would be office based with you. Each person within the office has a different role and day to day duties but all staff are phone based and have customer support lead roles.

Job Type: Full-time

Pay: -11.0014.65 per hour

Expected hours: 40 per week

Benefits:

• Company pension

Experience:

• Customer service: 1 year (preferred)

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