Customer service / office administrator

Job Title: Customer Service & Office Administrator
Location: Sports & Leisure Facility
Job Type: Temp to Perm
Pay Rate: £13.50 per hour
Hours: Approximately 30 hours per week (between 9:00am – 6:00pm)

About the Role

We are recruiting for an enthusiastic, organised and proactive Customer Service & Office Administrator to join a busy sports and leisure facility in a varied and hands-on role.

This is a fantastic opportunity for someone energetic and passionate about supporting the day-to-day running of a vibrant facility. Working closely with the General Manager, you will assist with a wide range of administrative, customer service and operational tasks that help keep everything running smoothly.

No two days will be the same – from customer interaction and event support to social media updates and office administration.

Key Responsibilities

• Providing general customer service support and being a welcoming point of contact for visitors

• Assisting the General Manager with a variety of operational and administrative duties

• Diary and schedule management

• Uploading and managing social media content and website posts

• Supporting the organisation and coordination of events and hospitality functions

• Customer-facing duties during events and facility activities

• General office administration and data entry

• Use of Microsoft Office programmes for daily tasks

• Assisting with low-level accounts duties, including some use of Sage

• Very occasional basic kitchen support during events if required

• Helping ensure the smooth overall running of the facility

Working Hours

• Approximately 30 hours per week

• Shifts generally between 9:00am – 6:00pm

• Weekly rota provided, so start and finish times may vary

• Occasional evening work and very occasional weekends may be required to support events

What We’re Looking For

• A positive, energetic and proactive individual

• Someone who enjoys variety and being involved in different areas of a business

• Strong organisation and communication skills

• Comfortable using Microsoft Office

• Experience with social media and basic website updates is desirable

• Some administration or customer service experience

• Basic accounts knowledge and experience using Sage would be beneficial

• A team player who is happy to support wherever needed

What We Offer

• £13.50 per hour

• Temp to Perm opportunity with long-term potential

• Varied and engaging role within a friendly sports and leisure environment

• Opportunity to work closely with management and contribute to the successful running of the whole facility

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