Customer Service

We are looking for a dedicated Customer Service professional to join a thriving team and growing team.

Client Details

The client are a fast growing and highly successful technology firm that also last year launched an app that is also going from strength to strength

Description

• Provide prompt and professional support to customers via phone,
• Resolve customer inquiries efficiently, ensuring a positive outcome.
• Maintain accurate records of customer interactions and transactions.

Profile

A successful Customer Service professional should have:

• Previous experience in a customer service role, ideally within the technology sector, but this isn''t a prerequisite
• Strong communication and interpersonal skills.
• Ability to handle challenging situations with patience and professionalism.
• Attention to detail and strong organisational skills.
• Proficiency in using customer service software and tools.
• A proactive and solution-oriented approach to problem-solving.

Job Offer

-28,000 to -35,000 depending on the candidate, Please note this role is based in north London