https://jobs.co.uk/job/customer-service-manager-universal-business-team--5911da08-dff8-486b-a03e-b8b58be2e0f1 RSS feed for Customer Service Manager at Universal Business Team. en-gb Wed, 10 Jun 2026 02:32:50 GMT https://jobs.co.uk/job/customer-service-manager-universal-business-team--5911da08-dff8-486b-a03e-b8b58be2e0f1 https://jobs.co.uk/job/customer-service-manager-universal-business-team--5911da08-dff8-486b-a03e-b8b58be2e0f1 Thu, 04 Jun 2026 23:00:00 GMT Location: Leeds | Salary: £40000 - £50000/annum | Type: Permanent | Customer Service Manager Salary: -40,000 - -50,000 per annum plus monthly bonus Location: Leeds Department: Customer Service Reporting To: Internal Sales Manager An Excellent Opportunity to Lead a Growing Customer Operations Team Our client is seeking an experienced and motivated Customer Service Manager to lead a well-established customer operations function and play a key role in driving service excellence across the business. Managing a team of eight employees across the UK and an outsourced operation, this is an exciting opportunity for a customer-focused leader to take ownership of a critical function within a growing organisation. You''ll be responsible for ensuring the smooth day-to-day running of the department, developing team performance and implementing improvements that enhance both customer experience and operational efficiency. Working closely with Sales, Purchasing and Warehouse teams, you will help ensure customers receive a consistently high level of service whilst supporting the efficient processing of orders, quotations and enquiries. The Role This is a hands-on management position with responsibility for leading, coaching and developing both in... Permanent