https://jobs.co.uk/job/customer-service-manager-tsr-recruitment-limited--f0263bfc-108e-4b34-8a53-e05cea0bf337 RSS feed for Customer Service Manager at TSR Recruitment Limited. en-gb Sat, 17 Oct 2026 08:14:05 GMT https://jobs.co.uk/job/customer-service-manager-tsr-recruitment-limited--f0263bfc-108e-4b34-8a53-e05cea0bf337 https://jobs.co.uk/job/customer-service-manager-tsr-recruitment-limited--f0263bfc-108e-4b34-8a53-e05cea0bf337 Thu, 15 Oct 2026 23:00:00 GMT Location: Middlesbrough | Salary: £38000 - £54000/annum car allowance | Type: Permanent | Customer Service Manager – Housebuilder I’m currently working on an exciting opportunity for an established housebuilder looking to appoint an experienced Customer Service Manager to lead their regional customer care function. This is an excellent opportunity for someone with a background in housebuilding who is passionate about delivering an outstanding customer experience, resolving issues effectively and maintaining high standards throughout the customer journey. The Role As Customer Service Manager, you will take responsibility for the regional customer care operation, leading a team to ensure customers receive a professional, responsive and high-quality service following the purchase of their new home. Key responsibilities will include: Leading, motivating and developing the regional customer service team and maintenance technicians. Managing customer complaints, escalations and aftercare issues through to satisfactory resolution. Overseeing defects, remedial works and maintenance activities, ensuring these are completed efficiently and to the required standard. Working closely with construction teams, site managers and subcontractors to resolve issues and impro... Permanent