Customer Service Manager

Customer Service Manager / Office Manager - Poole, Dorset 30,000 - 35,000 DOE Full-Time PermanentDo you thrive on delivering exceptional customer service and building lasting B2B relationships?If you''re passionate about putting customers first and enjoy a varied role where no two days are the same, we''d love to hear from you.TeamJobs is recruiting on behalf of a well-established client in Poole for a Customer Service Manager / Office Manager. This is a fantastic opportunity to join a friendly, collaborative business where you''ll play a key role in delivering outstanding service to valued business customers while helping to keep the office running smoothly.What''s in it for you? 30,000 - 35,000 DOEMonday to Friday, full-time hours22 days holiday plus bank holidaysEarly finish on Fridays during the summer 1,000 annual clothing allowanceRegular team socials including sailing, paddleboarding, BBQs and birthday lunchesSupportive and welcoming team environmentThe RoleAs the first point of contact for B2B customers, you''ll be responsible for delivering a professional and efficient customer experience, building strong relationships, and ensuring every query is handled with care. Alongside your customer service responsibilities, you''ll also oversee the day-to-day running of the office.Customer Service ResponsibilitiesBuild and maintain strong relationships with B2B customers, providing exceptional service at every opportunityRespond promptly to customer enquiries and resolve ..... full job details .....