https://jobs.co.uk/job/customer-service-manager-smart10-ltd-trading-as-smt-recruitment--c7b13868-41ce-4dfc-ad4b-35d340c5fc38 RSS feed for Customer Service Manager at Smart10 Ltd, Trading as SMT Recruitment. en-gb Mon, 07 Sep 2026 20:35:53 GMT https://jobs.co.uk/job/customer-service-manager-smart10-ltd-trading-as-smt-recruitment--c7b13868-41ce-4dfc-ad4b-35d340c5fc38 https://jobs.co.uk/job/customer-service-manager-smart10-ltd-trading-as-smt-recruitment--c7b13868-41ce-4dfc-ad4b-35d340c5fc38 Sun, 06 Sep 2026 23:00:00 GMT Location: Hoddesdon | Salary: £45000/annum | Type: Permanent | Customer Service Manager  Location: Hoddesdon, Hertfordshire Salary: £45K Hours: 8:30am – 5pm or 8am-5pm, 40 hours per week Fully officed based We are recruiting for our client, a well-established business looking for an experienced Customer Service Manager to lead and develop their internal sales team. This is a great opportunity for someone who enjoys motivating people, improving processes and making a real difference to the customer experience. You will play a key role in supporting the team, driving performance and helping the wider business achieve its goals. What you will be doing Lead, motivate and develop the internal sales team Set and monitor KPIs, targets and performance reviews Support sales growth and maintain strong commercial awareness Build excellent customer relationships and understand their needs Work closely with sales, logistics, warehousing and other departments to ensure a smooth service Identify opportunities to improve processes and make things work more efficiently Organise training and support the development of team members Use CRM systems to maintain accurate information and support the department What we are looking for ... Permanent