https://jobs.co.uk/job/customer-service-manager-richard-abson-group--406b4258-2dc7-4e58-9fd6-0387654772e5 RSS feed for Customer Service Manager at Richard Abson Group. en-gb Sat, 19 Sep 2026 16:06:01 GMT https://jobs.co.uk/job/customer-service-manager-richard-abson-group--406b4258-2dc7-4e58-9fd6-0387654772e5 https://jobs.co.uk/job/customer-service-manager-richard-abson-group--406b4258-2dc7-4e58-9fd6-0387654772e5 Sat, 19 Sep 2026 11:53:16 GMT Location: Stockport | Salary: 40000.00-40000.00 Annual | Type: Permanent | Customer Service Manager Location: Stockport Salary: Up to £40,000 Basic £48,000 OTE Hours: Monday-Friday 8:00am-5:00pm / 8:00am-6:00pm 1 in 3/4 Saturday mornings Richard Abson Group is currently recruiting for an experienced Customer Service Manager to join a busy and successful main car dealership in Stockport. This is a fantastic opportunity for an experienced automotive professional who is looking to take the next step in their career and lead a team of 6 Service Advisors within a high-performing aftersales department. The Role As Customer Service Manager, you will be responsible for the day-to-day management of the Service Advisor team, ensuring excellent customer service, strong departmental performance and a smooth customer journey from booking through to vehicle collection. Your responsibilities will include: Leading, supporting and motivating a team of 6 Service Advisors Managing the daily operation of the service department Monitoring and improving customer satisfaction and retention Ensuring departmental KPIs and financial targets are achieved Coaching the team to maximise productivity, upselling and profitability Handling escalated customer queries and complaints profe... Permanent