https://jobs.co.uk/job/customer-service-manager-repairs-amp-maintenance-howells-solutions-limited--56dd2e9c-5c79-4dd2-9529-6853a3d9ca94 RSS feed for Customer Service Manager - repairs & maintenance at Howells Solutions Limited. en-gb Wed, 17 Jun 2026 18:17:42 GMT https://jobs.co.uk/job/customer-service-manager-repairs-amp-maintenance-howells-solutions-limited--56dd2e9c-5c79-4dd2-9529-6853a3d9ca94 https://jobs.co.uk/job/customer-service-manager-repairs-amp-maintenance-howells-solutions-limited--56dd2e9c-5c79-4dd2-9529-6853a3d9ca94 Tue, 16 Jun 2026 23:00:00 GMT Location: Hackney | Salary: £38000 - £42000/annum | Type: Permanent | Customer Service Manager - Social Housing Repairs & Maintenance Full Time, Permanent Based in Hackney -38,000 - -42,000 per annum Here at Howells, we are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an experienced Customer Service Manager to join their team based in Hackney. As the Customer Service Manager, you will take responsibility for the day-to-day management of the planning and scheduling function, overseeing a team of Schedulers and Call Handlers responsible for coordinating repairs and maintenance appointments across a mobile workforce. You will ensure operatives'' diaries are effectively planned, resources are maximised, service levels are achieved, and key operational performance targets are met. This is a hands-on management role requiring strong leadership experience, excellent planning skills, and the ability to monitor and report on KPI performance. Key Responsibilities Manage, motivate and develop a team of Schedulers, Planners and Customer Service Advisors. Oversee the planning and scheduling of repairs and maintenance appointments for a large mobile workforce. Ensure operatives'' diaries are fully optimised ... Permanent