https://jobs.co.uk/job/customer-service-manager-reed--60ccf486-f73f-491b-afdd-117b8a8b8db3 RSS feed for Customer Service Manager at Reed. en-gb Wed, 15 Jul 2026 13:57:21 GMT https://jobs.co.uk/job/customer-service-manager-reed--60ccf486-f73f-491b-afdd-117b8a8b8db3 https://jobs.co.uk/job/customer-service-manager-reed--60ccf486-f73f-491b-afdd-117b8a8b8db3 Wed, 15 Jul 2026 11:52:59 GMT Location: Ormskirk | Salary: 53000.00-53000.00 Annual | Type: Permanent | Customer Service ManagerLocation: Ormskirk - Hybrid - 2days WFHSalary: Up to £53,000 per annumAbout the RoleAn exciting opportunity has arisen for an experienced Customer Service Manager to lead and optimise the end-to-end customer service and outbound logistics function for a major manufacturing business operating across the UK, Ireland, and international markets.This role is responsible for ensuring exceptional customer service, efficient order management, export coordination, transport performance, and continuous improvement across the supply chain. Acting as the voice of the customer, you will work closely with commercial, operational, and planning teams to align demand, service delivery, and business objectives.Key ResponsibilitiesLead and develop a customer service team, ensuring high levels of performance and engagement.Manage the order fulfilment process from receipt through to delivery across domestic and export markets.Drive continuous improvement initiatives across customer service, logistics, and supply chain processes.Oversee transport operations and third-party logistics providers to ensure service excellence and cost efficiency.Monitor and manage transport expenditur... Permanent