https://jobs.co.uk/job/customer-service-manager-reed--4cdc9966-22af-4916-be0d-6fbd8e7d025f RSS feed for Customer Service Manager at Reed. en-gb Fri, 12 Jun 2026 17:44:29 GMT https://jobs.co.uk/job/customer-service-manager-reed--4cdc9966-22af-4916-be0d-6fbd8e7d025f https://jobs.co.uk/job/customer-service-manager-reed--4cdc9966-22af-4916-be0d-6fbd8e7d025f Fri, 12 Jun 2026 11:52:26 GMT Location: Leeds | Salary: 40000.00-40000.00 Annual | Type: Permanent | Senior Customer Service ManagerSalary: £40,000 - £50,000 Full-time PermanentAre you a driven customer service leader ready to step into a role where you can truly make your mark?We''re partnering with a fast-growing, entrepreneurial business that is investing heavily in its people, processes, and service delivery. As part of this exciting growth phase, a brand-new leadership role has been created - giving you the opportunity to shape, influence, and elevate the entire customer experience function from day one.This isn''t a "steady-state" role - it''s a chance to build, refine, and lead in a company that values ideas, innovation, and impact. The OpportunityYou''ll take ownership of the full customer service operation, leading both a UK-based team and an offshore order processing function. With strong backing from senior leadership, your focus will be to bring structure, accountability, and continuous improvement to a busy, fast-paced environment.You''ll have the autonomy to:Implement new processes and ways of workingDrive performance and service excellenceImprove cross-department collaborationInfluence how customer service supports wider business growth What You''ll Be DoingLeading ... Permanent