https://jobs.co.uk/job/customer-service-manager-morrisons--5781f322-2612-4557-b39c-847ffd247c2a RSS feed for Customer Service Manager at Morrisons. en-gb Fri, 03 Jul 2026 18:20:37 GMT https://jobs.co.uk/job/customer-service-manager-morrisons--5781f322-2612-4557-b39c-847ffd247c2a https://jobs.co.uk/job/customer-service-manager-morrisons--5781f322-2612-4557-b39c-847ffd247c2a Thu, 02 Jul 2026 23:00:00 GMT Location: Letchworth Garden City | Salary: Negotiable | Type: Permanent | More About The Role At Morrisons, we’re proud to be The Market Street Grocer. We don’t just move boxes; we are food makers and shopkeepers with a rich British heritage. As a Customer Service Manager, you won't be stuck behind a desk; you’ll be right in the heart of the action, leading our front-of-store teams, managing checkouts, and ensuring every customer leaves with a smile. What you'll be doing day-to-day: Lead & Inspire: Coach and develop a large, energetic front-end team of checkout colleagues and team leaders. Drive Excellence: Manage queue times, checkout availability, and front-of-store standards for a seamless shopping trip. Manage the Numbers: Oversee front-end productivity, labour budgets, and cash office compliance. Keep it Safe: Ensure strict adherence to legal compliance, financial security, and Challenge 25. Put Customers First: Act as the ultimate point of escalation, turning feedback into positive solutions. More About You   You don’t just care about service; you understand how to run a highly organized, fast-paced front-of-house operation. You're a natural problem solver and a people person through and through, with a knack for diffusing ten... Permanent