https://jobs.co.uk/job/customer-service-manager-michael-page--32b58971-a5c4-4e64-a904-8db594b1a9b3 RSS feed for Customer Service Manager at Michael Page. en-gb Tue, 14 Jul 2026 16:46:51 GMT https://jobs.co.uk/job/customer-service-manager-michael-page--32b58971-a5c4-4e64-a904-8db594b1a9b3 https://jobs.co.uk/job/customer-service-manager-michael-page--32b58971-a5c4-4e64-a904-8db594b1a9b3 Tue, 14 Jul 2026 11:52:00 GMT Location: Ormskirk | Salary: 48000.00-48000.00 Annual | Type: Permanent | The Customer Service Manager will oversee customer service operations within this manufacturing business, ensuring exceptional service delivery and efficient processes. This role requires leadership skills and a strong ability to manage customer relationships effectively.Client DetailsThis opportunity is with a well-established organisation, known for its focus on quality and operational excellence, offering a stable and professional environment.DescriptionLead and manage the customer service team to deliver excellent customer support.Develop and implement strategies to improve customer satisfaction and retention.Oversee the resolution of customer complaints and queries in a timely manner.Ensure compliance with company policies and industry standards in customer interactions.Monitor and analyse customer service metrics to identify areas for improvement.Collaborate with other departments to enhance the overall customer experience.Train and mentor team members to achieve their full potential.Prepare and present reports on customer service performance to senior management.ProfileA successful Customer Service Manager should have:Proven experience in a customer service management roleEx... Permanent