https://jobs.co.uk/job/customer-service-manager-khr-recruitment-specialists--be411842-a2df-405d-930c-71bf91d9eea3 RSS feed for Customer Service Manager at KHR - Recruitment Specialists. en-gb Tue, 27 Oct 2026 23:36:17 GMT https://jobs.co.uk/job/customer-service-manager-khr-recruitment-specialists--be411842-a2df-405d-930c-71bf91d9eea3 https://jobs.co.uk/job/customer-service-manager-khr-recruitment-specialists--be411842-a2df-405d-930c-71bf91d9eea3 Tue, 27 Oct 2026 00:00:00 GMT Location: Colchester | Salary: £40000 - £50000/annum | Type: Permanent | Customer Service Manager Colchester, Essex -40,000 - -50,000 Monday to Friday 8.30am to 5.00pm Start Date - January 2027 Customer Services Manager The Role We are seeking an experienced and proactive Customer Services Manager to lead, develop and enhance the customer service function within a fast-paced, customer-focused business. This is a key leadership opportunity for someone passionate about delivering exceptional customer experiences, developing high-performing teams and driving continuous improvement. You will take ownership of day-to-day customer service operations while implementing effective processes, improving systems and ensuring consistently high standards across all customer interactions. Working closely with Sales, Operations, Technical and other internal teams, you will act as the voice of the customer, ensuring feedback is translated into meaningful improvements across the business. You will also play an important role in supporting commercial growth by identifying opportunities to maximise sales through upselling and cross-selling. The successful candidate will combine strong people management skills with a hands-on, solutions-focused approach, taking owners... Permanent