https://jobs.co.uk/job/customer-service-manager-jobwise-ltd--7066f3de-e773-48ee-b39b-5a35864daf6b RSS feed for Customer Service Manager at Jobwise Ltd. en-gb Wed, 21 Oct 2026 21:49:42 GMT https://jobs.co.uk/job/customer-service-manager-jobwise-ltd--7066f3de-e773-48ee-b39b-5a35864daf6b https://jobs.co.uk/job/customer-service-manager-jobwise-ltd--7066f3de-e773-48ee-b39b-5a35864daf6b Tue, 20 Oct 2026 23:00:00 GMT Location: Belthorn | Salary: £35000 - £40000/annum Free Parking, Healthcare, Bonus | Type: Permanent | Ready to take the next step in your Customer Service Manager career, leading a team and helping people reach their full potential? Based in modern offices in the centre of Blackburn, this is an opportunity to join a successful and expanding business as a Customer Service Manager. You''ll lead a team of Customer Claims Handlers, helping them deliver great customer service while achieving their performance targets and maintaining high standards. With a salary of up to -40,000 and an excellent benefits package, this role offers the chance to make a real difference to your team, develop your leadership skills and play an important part in the continued success of the business. What will you be doing as a Customer Service Manager? Leading and motivating a team of Customer Claims Handlers, helping them perform at their best Monitoring team performance, ensuring targets are met and high standards of customer service are maintained Managing workloads and caseloads Coaching team members through regular one-to-ones, feedback and performance reviews Supporting the team with complex queries, complaints and escalated customer issues Checking calls, correspondence and case fi... Permanent