https://jobs.co.uk/job/customer-service-manager-hays--df5e56e5-ea75-4a14-bff3-5ad847f2ee36 RSS feed for Customer Service Manager at HAYS. en-gb Mon, 01 Jun 2026 23:00:14 GMT https://jobs.co.uk/job/customer-service-manager-hays--df5e56e5-ea75-4a14-bff3-5ad847f2ee36 https://jobs.co.uk/job/customer-service-manager-hays--df5e56e5-ea75-4a14-bff3-5ad847f2ee36 Mon, 01 Jun 2026 11:50:43 GMT Location: Middlesex | Salary: 45000.00-45000.00 Annual | Type: Permanent | Customer Service Manager, Middlesex, Permanent, Full Time, Hybrid Working,£45K to £55K PACustomer Service ManagerAre you an experienced customer service leader ready to shape, lead and elevate a non-performing team within a technically complex environment?We are seeking a Customer Service Manager to take ownership of a multichannel customer service operation, supporting both core and aftermarket customers within a nonmanufacturing business. This is a pivotal leadership role, responsible for setting strategic direction, embedding best-in-class service standards and ensuring the voice of the customer is effectively represented across the organisation.You will inherit an established team and play a key role in developing capability, improving performance and aligning customer service delivery with operational and commercial objectives. Working closely with Sales, Manufacturing, Planning and Logistics, you''ll act as a critical bridge between customers and internal stakeholders, ensuring responsiveness, accuracy and proactive communication at all times.This opportunity will suit someone who enjoys building structure, driving improvement and leading from the front in a fast-paced, opera... Permanent