https://jobs.co.uk/job/customer-service-manager-faith-recruitment--e88a5bf7-c12a-49dd-b5e7-cad62f04e9ca RSS feed for Customer Service Manager at Faith Recruitment. en-gb Thu, 18 Jun 2026 19:21:13 GMT https://jobs.co.uk/job/customer-service-manager-faith-recruitment--e88a5bf7-c12a-49dd-b5e7-cad62f04e9ca https://jobs.co.uk/job/customer-service-manager-faith-recruitment--e88a5bf7-c12a-49dd-b5e7-cad62f04e9ca Wed, 17 Jun 2026 23:00:00 GMT Location: Woking | Salary: £31000 - £40000/annum | Type: Permanent | Customer Service Manager Woking (Hybrid Working) -40,000 per annum Are you an experienced Customer Service Manager looking for your next challenge? Do you have a passion for delivering outstanding customer experiences and leading successful teams in a fast-paced environment? Our client, a growing product-based e-commerce business, is seeking a Customer Service Manager to lead and develop their customer service function. The Role Lead, motivate and manage a customer service team Oversee day-to-day customer service operations and performance Handle escalated customer enquiries and ensure timely resolution Monitor KPIs and implement improvements to enhance service levels Work closely with internal departments to improve customer journeys and operational efficiency Drive a customer-first culture across the business About You Previous experience managing and developing customer service teams is essential Proven experience in a Customer Service Manager role E-commerce or e-commerce-related experience is highly desirable Strong leadership, communication and organisational skills Able to work effectively in a fast-paced, customer-focused environmen... Permanent