Customer Service Manager

About a career with ElisElis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet. We are looking for an enthusiastic and experienced Customer Service Manager to lead and direct the customer service team towards delivering excellent customer care by focusing on proactive customer relationships, people development, problem prevention and continuous improvement of the customer service operation. The Customer Service Manager will also be responsible for the commercial terms (contract Management) and Price conditions (increases / discounts) and along with the rest of the site management team will ensure optimal delivery on expectations. Customer Service Manager Wakefield Full-time PermanentWhat will make you stand out?Excellent verbal and written communication skills. Ability to listen to and influence peer group and department team members.Good attention to detail and the ability to analyse data. Continuously improve the department and/or team. Ability to organise self and others to ensure tasks are carried ..... full job details .....