Customer Service Manager

Customer Service Manager required for a leading engineering business delivering innovative solutions to global markets.This well-established engineering company serves a diverse range of industries, including aerospace, defence, medical, industrial automation, security, utilities, automotive, and leisure. They offer both standard and bespoke solutions through their in-house application engineering team.This opportunity is based in Keighley, making it easily commutable from surrounding areas such as Shipley, Bingley, Baildon, and Silsden.Key Responsibilities of the Customer Service Manager include:Acting as the main point of contact for customer enquiries regarding delivery schedules and technical specificationsManaging account relationships with both new and existing clients, including prestigious global accountsWorking closely with production, sales, and warehouse teams while overseeing day-to-day operations and logisticsManaging fast paced and complex projects from initial enquiry through to deliveryLeading and developing a small teamSalary and Benefits on offer for the Customer Service ManagerCompetitive salary: 32,000 - 37,000 (dependent on experience)28 days annual leave (including statutory holidays), increasing with length of service4-day working week (Monday to Thursday)Access to healthcare and pension schemesOpportunities for professional development and trainingTo apply for the Customer Service Manager position, please click "Apply Now" and attach an updated copy ..... full job details .....