https://jobs.co.uk/job/customer-service-manager-consortium-professional-recruitment--5bcc83c2-8294-4c92-8acd-55e8e26eb4f7 RSS feed for Customer Service Manager at Consortium Professional Recruitment. en-gb Sat, 27 Jun 2026 18:15:34 GMT https://jobs.co.uk/job/customer-service-manager-consortium-professional-recruitment--5bcc83c2-8294-4c92-8acd-55e8e26eb4f7 https://jobs.co.uk/job/customer-service-manager-consortium-professional-recruitment--5bcc83c2-8294-4c92-8acd-55e8e26eb4f7 Sat, 27 Jun 2026 11:51:56 GMT Location: Leeds | Salary: 36000.00-36000.00 Annual | Type: Permanent | Job Title: Customer Service and Sales ManagerLocation: Leeds (Hybrid - 4 days in office, 1 day WFH)Salary: £32,000 - £37,000 per annum (depending on experience)Inspire, Lead, and Make an ImpactConsortium Professional Recruitment are delighted to be partnering with a forward-thinking business on the appointment of a Customer Service and Sales Manager. This exciting opportunity offers the chance to play a vital role in shaping and growing a customer-centric team in a company that prides itself on sustainable design and an excellent customer experience.This is a brilliant role for someone who thrives in a hybrid customer service and sales environment, enjoys leading from the front, and is passionate about building teams that balance commercial performance with service excellence.The Opportunity:As a Customer Service Manager you''ll play a key role in:Building and leading a motivated team of Customer Service and Sales ExecutivesCreating a positive, high-performance culture with clear goals and coaching supportOptimising workflows within Zendesk to enhance both service and sales processesOverseeing quoting activity and driving improvement in conversion ratesHandling escalations and mana... Permanent