https://jobs.co.uk/job/customer-service-manager-cameo-consultancy--301bed04-893f-47e1-827c-6769a5e29646 RSS feed for Customer Service Manager at Cameo Consultancy. en-gb Thu, 11 Jun 2026 19:18:11 GMT https://jobs.co.uk/job/customer-service-manager-cameo-consultancy--301bed04-893f-47e1-827c-6769a5e29646 https://jobs.co.uk/job/customer-service-manager-cameo-consultancy--301bed04-893f-47e1-827c-6769a5e29646 Wed, 10 Jun 2026 23:00:00 GMT Location: Brackley | Salary: £44000 - £46000/annum Benefits | Type: Permanent | We are looking for a highly experienced Customer Service Manager to join a successful and growing business in Brackley. The role is full time and permanent offering a salary of between -44,000 to -46,000. Based onsite you will be supporting and managing a small team, managing key accounts, overseeing service delivery and maintaining strong client relationships. Key Skills Required for the Customer Service Manager: Lead, manage, and support the Key Account Administration team, culturing a positive working environment to enhance performance and development Build and maintain strong, effective relationships with a portfolio of Key Accounts Take full ownership of national and key account contracts, ensuring work is allocated, managed, and delivered in line with agreed KPIs Handle escalations, complaints, and service issues, ensuring timely resolution and driving continuous improvement Oversee contract renewals and monitor ongoing account performance to maximise client satisfaction and retention Manage invoicing processes for Key Accounts, ensuring accuracy and the timely processing of payments to franchisees Support the onboarding and training of new team members Manage a... Permanent