https://jobs.co.uk/job/customer-service-manager-axil--d6c242e9-a37b-4b20-b847-fab8d2ac6088 RSS feed for Customer Service Manager at Axil. en-gb Tue, 15 Sep 2026 19:13:30 GMT https://jobs.co.uk/job/customer-service-manager-axil--d6c242e9-a37b-4b20-b847-fab8d2ac6088 https://jobs.co.uk/job/customer-service-manager-axil--d6c242e9-a37b-4b20-b847-fab8d2ac6088 Mon, 14 Sep 2026 23:00:00 GMT Location: Corby | Salary: £35000/annum | Type: Permanent | Customer Service Manager -35,000 per annum Corby Permanent, Full Time- 37.5 Hours, Monday to Friday-(Flexibility Required) Are you an experienced Customer Service Manager who thrives on building high-performing teams, improving processes, and delivering exceptional customer experiences? We''re looking for a driven and hands-on leader to take ownership of our Service Delivery Team in Corby.-If you''re passionate about coaching people, solving complex challenges, using data to drive decisions, and creating a culture of service excellence, we''d love to hear from you. What You''ll Be Doing As Customer Service Manager, you''ll lead our frontline Service Delivery Team, ensuring customers receive a consistent, professional, and high-quality experience across every interaction.- Key responsibilities include: Leading, developing and motivating a team of Customer Service Advisors and Coordinators. Taking ownership of the end-to-end customer journey, from enquiries and collection requests through to issue resolution. Establishing clear processes, service standards and SLAs that drive consistency and accountability. Managing escalated customer issues, com... Permanent