Customer Service Manager

Role: Customer Service Manager

Salary: up to £40k

Location: Middlewich

As Customer Services Manager, you will lead a team based in Middlewich. The succesfull manager would be responsible for managing all day to day client interactions. You will oversee order management, KPI reporting, exception management, forecasting and management information reporting, while playing a key role in the implementation of new technologies including AI-based systems and advanced reporting tools. The Company is a well established Logistics business with a growing portfolio. Due to expansion in the customer support they are seeking an experienced team leader.

• Previous Customer Services or Customer Support experience within a B2B environment.
• Full UK Driving Licence.
• Management, Team Leader or Supervisory experience.
• Experience managing customer portfolios and client reviews.
• Experience within transport, logistics or supply chain environments is desirable

• Salary of up to £40k
• Flexible working hours within departmental coverage. (Apply online only)
• Opportunity to lead technology and AI-driven improvements.
• Career development within a growing business
• Free parking

Call or WhatsApp Josh Yeoman ((phone number removed)) or find us on LinkedIn and drop us a message

Alternatively click apply now! And add your CV, don’t worry it doesn’t have to be an up to date one, just send what you have.

Everyone will get a response within 5 days!