Customer Service Lead

Social network you want to login/join with:– Permanent – Stockport – up to £25,500We are seeking a dedicated and experienced Customer Service Team Lead to join our client on a full-time, permanent basis. This role involves working as part of a small team and ensuring excellent customer service is provided to clients.Responsibilities include:Support a team of customer service representatives, fostering a positive and productive work environment.Answer customer and client inquiries via telephone and email.Resolve customer complaints in a timely manner.Keep records of customer interactions.Process customer orders and returns.Collaborate with other departments to ensure a seamless customer experience.The ideal candidate will have previous experience in a similar role, possess a high attention to detail, and be able to manage their workload effectively. This is an exciting opportunity for someone looking to advance their career and join a reputable, growing business.To apply, send your CV to Ellie or Charlotte at Forrest Recruitment Limited, and then give us a call on 01625 533844 for a confidential discussion.Please note that due to the high volume of applications, only shortlisted candidates will be ..... full job details .....