Customer Service Information Officer

This full-time, permanent position has a starting salary of 31,659 per annum based on a 36 hour working week.We are excited to be recruiting two new Customer Service Information Officers to join our excellent team at Surrey County Council''s Contact Centre. You''ll be part of a team that values development and collaboration, and you will play a key role in maintaining the outstanding service we provide to our residents.We have positions available in East and West Surrey. You will be able to select your preference as part of the application process.The role offers hybrid working and as a team we typically split our time between working from home and collaborating in the office for two days per week.Our Offer to You26 days'' holiday, rising to 28 days after 2 years'' service and 31 days after 5 years'' service plus bank holidays (prorated for part time staff)Option to buy up to 10 days of additional annual leaveA generous local government salary related pensionUp to 5 days of carer''s leave and 2 paid volunteering days per yearPaternity, adoption and dependents leaveAn Employee Assistance Programme (EAP) to support health and wellbeingLearning and development hub where you can access a wealth of resourcesWellbeing and lifestyle discounts including gym, travel, and shoppingA chance to make a real difference to the lives of our residentsAbout the RoleSurrey County Council''s Contact Centre provides a front door to our residents for the main services delivered by the Council, ..... full job details .....