https://jobs.co.uk/job/customer-service-gateline-assistant-cheltenham-station-adecco--8d93136f-cf3b-476f-a61e-fd975dceff32 RSS feed for Customer Service Gateline Assistant - Cheltenham Station at Adecco. en-gb Sat, 01 Aug 2026 17:31:40 GMT https://jobs.co.uk/job/customer-service-gateline-assistant-cheltenham-station-adecco--8d93136f-cf3b-476f-a61e-fd975dceff32 https://jobs.co.uk/job/customer-service-gateline-assistant-cheltenham-station-adecco--8d93136f-cf3b-476f-a61e-fd975dceff32 Sat, 01 Aug 2026 11:52:52 GMT Location: Cheltenham | Salary: 13.45-13.45 Hourly | Type: Temporary | Customer Service Gateline Assistant - Cheltenham StationOur Customer Service Gateline Assistants provide a first-class service to passengers while ensuring their safety at all times.Location: Cheltenham StationContract: Immediate start, ongoing temporary rolePay: 13.45 per hour initially 15.26 per hour after submission of 12 timesheetsHours:Ad hoc shifts offered on a weekly basisVaried 5 - 8-hour shifts between 05:45 and 19:00Typically 1-2 shifts per weekZero-hours contractPlease note: Due to the early start time of 05:AM, applicants must be local to Cheltenham or have access to reliable transport to arrive on time. This role would particularly suit someone seeking part-time, flexible work.Key ResponsibilitiesDeliver excellent customer service to all passengers.Manage passenger flow and queues through the station.Check tickets and ensure passengers are travelling with a valid ticket.Direct customers to the correct train and platform.Operate ticket gates safely and effectively.Support customers requiring additional assistance.Report incidents and contribute to maintaining a safe station environment.Identify ticket irregularities and refer them to Revenue Protection colleagues.Provid... Temporary