https://jobs.co.uk/job/customer-service-fleet-ft-recruitment--10ae1d83-f8c2-4209-94de-52fe02e653f6 RSS feed for Customer Service Fleet at FT Recruitment. en-gb Thu, 08 Oct 2026 21:04:00 GMT https://jobs.co.uk/job/customer-service-fleet-ft-recruitment--10ae1d83-f8c2-4209-94de-52fe02e653f6 https://jobs.co.uk/job/customer-service-fleet-ft-recruitment--10ae1d83-f8c2-4209-94de-52fe02e653f6 Wed, 07 Oct 2026 23:00:00 GMT Location: West Bromwich | Salary: £12.71 - £13.94/annum | Type: Temporary | FT Recruitment are recruiting on behalf of our client based in Smethwick, We are looking for an individual who has experience within the Customer Service sector.- This is working with the Fleet Franchise and will require individuals with excellent communication skills and ideally experience working with drivers. Your role will entail: - Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner. - Taking calls from customers who may be missing/chasing parcels and deliveries. - Handle a high volume of incoming calls and emails from customers, addressing their questions, concerns, and requests. - Accurately enter customer information and update records in the company database. - Collaborate with other team members to ensure customer satisfaction and achieve department goals. - Maintain a thorough understanding of company products, services, and policies to effectively assist customers. - Follow established procedures for handling customer complaints and escalating issues when necessary. - Provide product recommendations and assist with order placement or modifications. - Process returns, exchanges, and refund... Temporary